Kwemera amabwiriza
Mu gufungura konti kuri Inzu Connect cyangwa gukoresha igice icyo ari cyo cyose cy'urubuga rwacu, wemera kubahiriza aya Mabwiriza y'Ibikorwa ("Amabwiriza"). Niba ukoresha urubuga mu izina rya sosiyete cyangwa umuryango, wemera ko ufite ububasha bwo guhuza icyo kigo n'aya Mabwiriza.
Niba utemeranya n'aya Mabwiriza, ntukoreshe urubuga.
Ibisobanuro bya serivisi
Inzu Connect ni urubuga rwa SaaS rwo gucunga imitungo rufite abakoresha benshi, rwemerera ba nyiri inzu, abayobozi b'imitungo na sosiyete z'imitungo ishyirwaho ("Sosiyete") gucunga imitungo, ibice, lodji, ibyumba, abapangayi, ankara, ubwishyu n'ibikorwa byo gusana.
Urubuga rurimo ariko ntirugarukira kuri:
- Gucunga imitungo, ibice, lodji n'ibyumba
- Kwinjiza no gucunga profile z'abapangayi
- Gukora no kohereza inyemezabwishyu, kwandika intoki ubwishyu bw’ubukode no kohereza inyemezabwishyu kugira ngo igenzurwe
- Kohereza, kugenera no gukemura ibisabwa byo gusana
- Dashibodi z'isesengura no gukora raporo
- Kwamamaza imitungo rusange no gutunganya ibisabwa online
- Kugenzura ufite uburenganzira hakurikijwe inshingano ku bakozi b'ikigo
- Imirimo yikora yo mu background harimo gukora ankara za buri kwezi no kwibutsa kurangira k'ubukode
Twemerewe guhindura, guhagarika cyangwa guhagarika icyaricyo cyose mu bikorwa bya serivisi igihe icyo ari cyo cyose, tubibanje kukumenyesha mu gihe bishoboka.
Akaunti n'uburenganzira
Gukora akaunti
Ugomba gutanga amakuru nyayo, yuzuye kandi agezweho igihe ufungura akaunti. Ni wowe ubazwa umutekano w'ibanga rya konti yawe n'ibikorwa byose bibera kuri iyo konti.
Inshingano n'uruhushya
Urubuga rukoresha uburyo bwo kugenzura ufite uburenganzira hakurikijwe inshingano bufite inshingano eshanu: Platform Owner, Super Admin, Admin, Tenant na Assistant. Buri nshingano ifite uburenganzira bwihariye busobanuwe muri sisitemu. Super Admins bashinzwe gucunga konti n'uruhushya by'abakoresha bose mu kigo cyabo.
Umutekano wa konti
Ugomba kutumenyesha ako kanya kuri security@inzuconnect.com niba ushaka ko dutangira gushakisha niba hari umuntu winjiye mu buryo butemewe muri konti yawe. Ntabwo dushinzwe igihombo cyaturutse ku gukoresha konti yawe mu buryo butemewe niba utanafashe ingamba zifatika zo kuyirinda.
Konti imwe kuri buri muntu
Buri muntu ashobora kugira konti imwe. Gukora konti nyinshi kugirango wirinde imipaka ya gahunda cyangwa gukoresha nabi sisitemu yacu y'igerageza birabujijwe kandi bishobora gutuma konti zose zifitanye isano zifungwa.
Imikoreshereze yemewe
Wemera kudakora ibi bikurikira:
- Gukoresha urubuga ku mpamvu zitemewe cyangwa zinyuranyije n'amategeko
- Kohereza amakuru y'ibinyoma, ayobya cyangwa y'uburiganya ku mitungo, abapangayi cyangwa ibikorwa by'ubwishyu
- Kugerageza kubona amakuru, konti cyangwa sisitemu z'ibindi bigo mu buryo butemewe
- Gufata code mu buryo bwa reverse-engineering, decompile cyangwa kugerageza gukuramo source code y'urubuga
- Gukoresha urubuga kohereza spam, ubutumwa butifuzwa cyangwa gukora phishing
- Kuvangavanga cyangwa guhungabanya ubusugire cyangwa imikorere y'urubuga cyangwa infrastructure yarwo
- Gukoresha ibikoresho byikora (bots, scrapers) kugira ngo winjire ku rubuga nta ruhushya rwacu rwanditse
- Kugurisha cyangwa gutanga sublicence yo kugera ku rubuga ku bandi bantu nta ruhushya rwacu rwanditse
- Kurenga imipaka ya gahunda ushinga konti nyinshi za sosiyete kuri portfolio imwe
Kurenga kuri iki gice bishobora gutuma konti yawe ihagarikwa cyangwa ifungwa.
Ubwishyu na billing
Amafaranga y'iyandikwa
Abonema zishyurwa mbere buri kwezi cyangwa buri mwaka mu mafaranga y'u Rwanda (RWF). Igiciro gishingira kuri gahunda wahisemo, ubushobozi bwose hamwe bw’ibice n'ibyumba, hamwe na serivisi z'inyongera zisubiramo zigaragazwa igihe wishyura. Ubushobozi bwaguzwe burishyurwa nubwo butarakoreshwa. Guhindura ukajya kuri gahunda yo hejuru bitangira nyuma yo kwemeza ubwishyu, kandi igihe gisigaye cyongerwa ku gihe gishya.
Ubwishyu bw’ubukode n’amafaranga ava mu ifatabuguzi
Ubukode bwishyurwa hagati y’abakodesha na ba nyir’inzu ntibubarwa mu mafaranga ya InzuConnect. Amafaranga ya InzuConnect ava gusa mu fatabuguzi no mu bindi byishyurwa by’inyongera byemejwe kandi bisubiramo.
Ubushobozi bwaguzwe
Ibice byo mu mitungo yose n'ibyumba byo mu macumbi yose birateranywa kugira ngo hamenyekane igiciro cy'ibyiciro. Umukiriya agura ubwo bushobozi bwose hamwe mbere yo gukora ibice cyangwa ibyumba, kandi ubushobozi butarakoreshejwe buguma ari uburenganzira yishyuye. Gukora ibirenze imipaka yaguzwe birahagarikwa kugeza abonema ihinduwe.
Igihe cy'igerageza
Igerageza rya ubuntu riboneka gusa iyo ryerekanwe mu buryo bweruye igihe cyo kwishyura. Gukoresha abonema bitangira nyuma yo kwemeza ko ubwishyu bwakozwe neza.
Gusubiza amafaranga
Ibyifuzo byo gusubizwa amafaranga bisuzumwa ukwabyo hakurikijwe Politiki yo gusubiza amafaranga Icyifuzo nticyemeza ko amafaranga azasubizwa.
Kwemeza ubwishyu
Kuyoborwa n'ikoranabuhanga rya browser byonyine ntibyemeza ubwishyu. Iyo hishyuwe hakoreshejwe inyemezabwishyu, abonema itangira nyuma yo gusuzuma no kwemeza ubwishyu.
Data yawe
Ugumana uburenganzira kuri data yose winjiza ku rubuga - inyandiko z'imitungo, amakuru y'abapangayi, ankara n'ibindi bikubiye byose. Ukoresheje urubuga, uha Inzu Connect uruhushya ruto, rutari exclusive rwo kubika, gutunganya no kugaragaza data yawe gusa kugira ngo itange serivisi.
Ntabwo tuzigera tugurisha data yawe, kuyikoresha mu kwamamaza cyangwa kuyisangira n'abandi bantu keretse nk'uko bisobanurwa muri Politiki y'ibanga .
Ni wowe ubazwa kureba ko data winjiza ku bapangayi n'abandi bantu yubahiriza amategeko y'uburinzi bwa data, harimo kubona uruhushya rukenewe mbere yo kohereza data bwite y'abantu.
Uburenganzira bw'ibitekerezo
Urubuga rwa Inzu Connect, harimo design yarwo, code, features n'ubundi burenganzira bw'ibitekerezo, ni umutungo wa Inzu Connect kandi urinzwe n'amategeko ya copyright, trademark n'andi mategeko akurikizwa.
Nta kintu muri aya Mabwiriza kiguha uburenganzira bwo gukoresha izina, logo cyangwa brand ya Inzu Connect mu buryo ubwo ari bwo bwose nta ruhushya rwacu rwanditse.
Ntushobora gukopa, gusohora, gusaranganya cyangwa gukora ibikorwa bikomoka ku gice icyo ari cyo cyose cy'urubuga nta ruhushya rwacu rwanditse.
Kuboneka n'ubucuruzi
Tugamije uptime ya 99.9% ku mipango ya Enterprise ifite SLA yemewe. Ku Starter, Grow na Scale, duharanira kuboneka cyane ariko nta garanti yemewe ya SLA dutanga.
Maintenance ziteganijwe zizatangazwa nibura amasaha 48 mbere igihe bishoboka. Maintenance yihutirwa ishobora gukorwa nta kubimenyesha kugira ngo turinde umutekano cyangwa ubusugire bw'urubuga.
Ntabwo dushinzwe ibihungabana biterwa na serivisi z'abandi zirimo serivisi yo kwishyura, Brevo, Redis cyangwa ibikorwa remezo bya internet.
Gushoboza inkomyi
Ku rwego rwo hejuru rwemewe n'amategeko, Inzu Connect ntishinzwe igihombo kiziguye, cy'impanuka, kidasanzwe, gikurikirana cyangwa cyo guhana, harimo ariko ntibigapfukiranwa n'igihombo cy'inyungu, data cyangwa izina ryiza, biva ku gukoresha cyangwa kutabasha gukoresha urubuga.
Nta gihe na kimwe ibirimo byose bishobora kurenga amafaranga wakwishyuye mu mezi 12 mbere y'ikirego.
Ntabwo dushinzwe igihombo cyaturutse ku data itari yo winjije wowe cyangwa abakozi bawe; ubwishyu bwanzwe n'abapangayi; ibyemezo byafatiwe ku isesengura rigaragara ku rubuga; cyangwa ibikorwa byakozwe n'abandi bantu harimo serivisi yo kwishyura.
Guhagarika
Urashobora guhagarika subscription yawe igihe icyo ari cyo cyose uhereye ku igenamiterere rya konti yawe. Ufite access kugeza impera y'igihe cya billing kirimo.
Twemerewe guhagarika cyangwa gufunga konti yawe ako kanya nta notisi niba wica aya Mabwiriza, ukora ibikorwa by'uburiganya cyangwa ukanga kwishyura salo isigaye nyuma y'igihe cy'ineza.
Iyo konti ihagaritswe, data yawe ibikwa iminsi 90 hanyuma igasibwa burundu, keretse igihe kirekire gisabwa n'amategeko cyangwa usabye kuyisiba ako kanya.
Amategeko akurikizwa
Aya Mabwiriza agengwa kandi asobanurwa hakurikijwe amategeko ya Rwanda. Impaka zose ziva muri aya Mabwiriza zizakurikiranwa n'inkiko za Kigali, Rwanda.
Niba hari ingingo y'aya Mabwiriza idashoboka gushyirwa mu bikorwa, izindi ngingo zizakomeza kugira agaciro kose.
Twandikire
Niba ufite ibibazo kuri aya Mabwiriza y'Ibikorwa:
- Imeri: legal@inzuconnect.com
- Aderesi: Inzu Connect, Kigali, Rwanda
- Ifishi yo kutwandikira: inzuconnect.com/en/contact